Returns Policy

All Seriously Comfortable products have a 100 night comfort trial period. Sleep on your new mattress topper or pillow for up to 100 nights in your own home and if you’re not completely satisfied you can return it to us for a full refund of your purchase price. 

1. Our customer service team is reachable on hello@seriouslycomfortable.com

2. Customers are responsible for the return shipping costs and should arrange their own shipping to return products

3. We will process refunds as soon as we receive the returned product, however refunds may be subject to processing times of the recipient's bank or payment provider.

If you would like to exchange your Seriously Comfortable product you can do that too.

Call 0333 577 8441 to request an exchange. Our customer service representative will suggest the best alternative model and explain the exchange process. Exchanged products are not covered by our 100 night comfort guarantee.

Returned products should be sent to:

Seriously Comfortable,
Impact House
Unit 7-9 Romsey Industrial Estate
Greatbridge Road
Romsey
Hampshire, SO51 0HR